If you've been putting this off... that's okay
Been a while? You're not alone
A lot of people come to us after years away. No lecture, no guilt. We start where you are, explain what we see, and build a plan that fits your life.
If anxiety kept you away, tell us when you book. We'll set things up accordingly.
Here's exactly what you can expect
Before anything clinical happens, we ask about you. What brought you in, how you're feeling about being here, anything you want us to know. It all goes into your chart as social notes — the little things that matter to you, ready for the next visit so nothing has to be repeated.
We do a thorough exam for teeth, gums, bite, and overall oral health. If x-rays are needed we'll tell you why before we take them. Nothing happens without an explanation first.
We walk you through exactly what we found: what's healthy, what needs attention, and what can wait. On screen, in plain language. No vague reassurances.
If anything needs treatment, we lay out your options, the costs, and what's urgent versus what can wait. Financing options are available. You decide the pace. No pressure, ever.
If a cleaning is on the agenda we do it here. You pick what you watch during treatment. Fidget toys, weighted blankets, and fluoride flavour choices are standard, and a numbing rinse is available for your comfort.
You walk out knowing exactly where things stand, what's next, and what to do at home. No confusion, no chasing us for answers.
You don't need much
Two things help. Neither is a dealbreaker.
Your insurance card
Or just your provider details — we direct bill to all private and government insurance plans.
A list of medications
Anything you take regularly helps us plan safe, comfortable care.
No insurance? No records?
Come anyway. We start from where you are and help you figure out coverage before anything begins.
We built comfort into every visit
Most people don't hate dentistry. They hate how it's made them feel: rushed, judged, or caught off guard. We decided to fix that from the ground up with our cozy waiting room and Comfort Menu.
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No. 01
Netflix, Prime or Disney+
You pick what plays during your appointment.
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No. 02
Weighted blankets & stuffed animals
Anti-anxiety, and like a whole-body hug.
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No. 03
Fidget options
For anxious hands or sensory needs.
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No. 04
Warm scented towels
After every appointment, every time.
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No. 05
Build-your-own goody bag
Norwood-branded toothbrushes and small surprises. Pick your favourites on the way out.
“My previous dentists would have shamed me - but not Norwood Dental.”
“They were incredibly kind and patient, answered every question I asked, and even made sure I was aware of my dental plan's limitations so I was comfortable financially as well as physically and mentally.”
You've got questions, we've got answers
Yes — we offer direct billing to all private and government insurance plans.
No lecture, no guilt. We start where you are and build a plan that fits your life. If anxiety kept you away, tell us when you book and we'll set things up accordingly.
Your insurance card or provider details, and a list of any medications you're on. That's it.
We have weighted blankets, fidget options, aromatherapy towels, your favourite movie or TV show, and you control the pace. Just tell us when you book.